Childcare Receptionist
YMCA of Greater Dayton
Kettering, OH
Shift: 830am-1pm Monday - Friday

Position Summary:

Responsible for providing excellent front desk service to YMCA childcare program participants and parents.


At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.


Essential Functions:

  • Provides excellent front desk service to program participants, their families, staff members and other individuals.
  • Informs teachers and other staff pertinent information regarding families’ schedules, billing issues, absences.
  • Provides excellent telephone service.
  • Conducts tours of the facility for prospective program participants and guests.
  • Remains accountable for all monetary transactions on shift and appropriate reconciliation of these transactions.
  • Maintains Child and Adult Care Food Program (CACFP) paperwork and records.
  • Builds relationships with program participants and guests.
  • Performs routine copying and filing.
  • Is familiar with childcare information as outlined in the childcare and parent handbooks.
  • Proactively solves problems.
  • Follows appropriate safety guidelines.
  • Communicates to direct supervisor any concerns or incidents that may need follow-up.
  • Upholds guidelines as outlined in the Child Care and Employee Handbooks of the Association.
  • Possesses the ability and appropriate safe driving record to drive a vehicle, safely transporting up to 14 children.
  • Protects confidential information regarding program participants, families, and staff members.


  • Must be at least 18 years of age and possess high school diploma or GED. A 2-year degree or applicable experience is preferred.
  • Six months or more of related customer service and clerical experience required.