Outdoor Membership Attendant
Y at the Heights - Kroger Aquatic Center
Huber Heights, OH
Seasonal/Part-Time Non-Exempt
Position Summary:
Provide excellent guest services at the outdoor aquatic location including but not limited to admissions and special events.  
At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Essential Functions:
  • Responsible for cash register operations to include accurately collecting and depositing admission money, issuing season passes and selling concessions.  Makes change and issues receipts or admission passes to guests.
  • Greets guests and answers questions; responds to inquiries from employees, guests and others and refers, when necessary, to the appropriate staff.
  • Oversees lost and found operations.
  • Prevents accidents and allows for the enjoyment of all guests through the fair and consistent enforcement of policies, rules, and regulations governing the conduct of individuals using the aquatic facility. 
  • Assists in the implementation of special events.
  • Works cooperatively with Program Director and other staff, to ensure quality of the outdoor aquatic area.
  • Is responsible for aspects of the event including appearance, safety, and equipment.
  • Possesses working knowledge of child abuse and neglect laws and follows proper reporting procedures.
  • Monitors and assists in maintaining the cleanliness of the aquatic facility.
  • Provide tours to potential guests upon request.
  • Displays excellent telephone skills.
  • Proactively solves problems.
  • Remains knowledgeable about member information and programs.
  • Communicates to direct supervisor any concerns, needed repairs, or incidents that may need follow-up.
  • Communicates any suggestions to improve programs and facilities. 
  • Must be at least 16 years of age.
  • High school diploma or GED preferred.
  • Minimum of six months or more of related customer service experience required.
  • Must possess an understanding of overall pool operations and protocol.